Frequently Asked Questions

Everything you need to know about shopping with Mute US.

How long does shipping take within the United States?

Standard shipping typically takes 3 to 5 business days. Expedited options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all items in their original condition. Please contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Do you offer international shipping?

Currently, Mute US focuses on serving customers within the United States. We are working on expanding our shipping capabilities to international locations in the near future.

Are your products covered by a warranty?

Yes, all products purchased from Mute US come with a 1-year limited warranty against manufacturing defects. If you encounter any issues, please reach out to our customer service team.